But does a social norm means that it is acceptable? Is it really acceptable for one to be shortchanged in general? What is worst then being shortchanged, is that one will not be able to rectify situation at all! Try going back to the KFC store and tell them that they gave you one less piece of chicken. The moment you steps out of a store (any store for that matter), the burden of proof is with you if you are going to tell them that they shortchange you. They can always retort that you deliberately make yourself looked shortchanged to cheat the store!
With regard to KFC, I guess I will have to check my takeaway orders there and then, and rectify any shortchanging on the stop. "You should have done that in the first place, and not yaking away down here after that!!" that little voice in my head shouted out! What can I say? I trusted KFC and their staffs. Guess that I shouldn't have after all!
But really, is there a venue for us, only to discover ourselves being shortchanged only when we reached home with our takeaways, where KFC can address our unfortunate purchases? Or that the only solution in such situation is to just swallow our anger, and frustration, and blame ourselves?
PS: I'm still a fan of KFC, but am a very disappointed fan.